Equipment Repair & Service
Pump won't prime? Heater won't fire? Salt cell throwing errors? Retro Ink Pools diagnoses and repairs pumps, filters, heaters, salt systems, and automation across Cypress, Katy, Cinco Ranch, and Fulshear, with honest answers and no upselling you into parts you don't need.
Most equipment calls come down to a handful of failures, and knowing the symptoms helps you call before a small issue strands your pool. A pump that won't prime is almost always sucking air through a cracked lid, a worn lid O-ring, or a low water level, while a pump that screeches or grinds is telling you the motor bearings are on their way out. A pump that hums but won't start often has a failed capacitor, an inexpensive part we carry on the truck.
High filter pressure is another frequent one. If the gauge climbs well above its normal range, the filter is clogged and flow drops, which can leave your pool cloudy and your pump straining. Heaters that won't fire usually trip on a flow, ignition, or sensor fault, and a salt system that flashes low output is typically a scaled or aging cell. Automation faults, where a panel loses its schedule or stops talking to the pump, round out the list.
If you hear new noises, see a puddle forming under the pad, notice the water turning cloudy, or get an error code on your controller, those are all signs to call. We serve Cypress, Katy, Cinco Ranch, and Fulshear, and we diagnose the actual cause on site instead of throwing parts at the problem.
If your pool still runs on an older single-speed pump, replacing it with a variable-speed model is one of the best dollar-for-dollar upgrades you can make in Texas. A single-speed pump runs flat out whenever it is on, drawing serious wattage through our long Houston pool season. A variable-speed pump runs slow and quiet for most of the day and only ramps up when needed, which can cut pump energy use dramatically.
The savings are real enough that the upgrade frequently pays for itself within a couple of years, and many variable-speed pumps qualify for utility or manufacturer rebates that shorten that payback even further. On top of the lower bills, these pumps run noticeably quieter and tend to last longer because they spend most of their life at low speed instead of hammering at full power.
That said, we will never push you into a new pump you don't need. If your existing pump is newer and the fix is a seal, bearing, or capacitor, we will repair it and tell you so. When a replacement genuinely is the smarter call, we lay out the repair cost next to the upgrade cost and projected savings so the decision is yours. Honest diagnosis is the whole point, for customers across Cypress, Katy, Cinco Ranch, and Fulshear.
We repair and replace the full equipment pad: pumps (including variable-speed upgrades), filters and their multiport valves, O-rings and tank clamps, gas and heat-pump pool heaters, salt chlorine generators, and automation systems from Jandy, Pentair, and Hayward. We also fix plumbing leaks at the pad and replace failed timers and valve actuators. If it lives on your equipment pad and keeps your pool running, we service it across Cypress, Katy, Cinco Ranch, and Fulshear.
A loud screeching or grinding pump usually means worn bearings, while a rattling sound often points to cavitation from a clogged basket or a suction-side air leak. A pump that will not prime is almost always pulling air, typically through a cracked lid, a dried-out lid O-ring, a low water level, or a leaking valve. We diagnose the exact cause on site rather than guessing, and many of these issues are an inexpensive seal or O-ring fix rather than a full pump replacement.
It depends on the pump's age and what failed. A newer pump with a bad seal, bearing, or capacitor is well worth repairing. But if you have an older single-speed pump and the motor has burned out, replacing it with a variable-speed pump is usually the smarter move because the energy savings often pay for the upgrade within a couple of years. We give you both numbers, the repair cost and the replacement cost with projected savings, so you can make the call with real information.
Yes. We service and repair salt chlorine generators from all the major brands. Common issues include a scaled-up salt cell, low chlorine output, a failed control board, or salt-level and flow-sensor errors. We clean or replace the cell, check your salt and stabilizer levels, and confirm the system is producing chlorine correctly. If a salt cell has simply reached the end of its lifespan, we will tell you honestly and fit a quality replacement.
Consistent weekly service that keeps your equipment running clean and catches small problems before they become repairs.
Learn moreHigh filter pressure and weak flow often trace back to a clogged filter. We deep clean cartridge and DE filters to restore flow.
Learn moreWhen failed equipment lets a pool go green, we clear the algae and get the water back to crystal clear in about 24 hours.
Learn moreJoin over 100 families in Greater Houston who trust Retro Ink Pools for a safe, sparkling backyard oasis.
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